Information We Collect
We collect personal information necessary to fulfil orders and provide customer service. This may include your name, billing and shipping addresses, email address and phone number. We also process payment details to complete purchases; sensitive payment information is handled by our payment processor and is not stored by us.
How We Use Information
Your information is used to process and ship orders, respond to inquiries, handle returns and to provide customer support. We may also use contact details to send transactional updates about your order. We do not sell your personal information. If we need to use information for other purposes, we will notify you and obtain consent where required by law.
Third Parties & Service Providers
We share personal information with trusted service providers who perform services on our behalf, such as shipping and payment processing. These providers are contractually required to protect your data and use it only as necessary to provide their services. We do not disclose more information than is needed for them to perform their duties.
Cookies and Site Function
Cookies and local storage may be used to keep the site working smoothly and to remember preferences during a visit. You can adjust browser settings to manage cookies, though turning them off may affect site functionality.
Data Retention & Your Rights
We retain personal information for as long as needed to fulfil the purposes described above and to meet legal obligations. You may request access, correction or deletion of your personal data where permitted by law. To exercise these rights, contact us at [email protected].
Security & Updates
We take reasonable steps to protect personal information against loss and unauthorized access. The policy above was last updated on 20-May-25. If we make material changes to how we handle personal information, we will update this page.
Making a privacy request
Send a personal-information request for davidsteas Store, 164 chemin du tour, laval, QC, H7Y 1G9, Canada, to [email protected]. Identity verification may be required before it is completed.